POINTS TO BE CONSIDERED BEFORE TILING
• The installer must be professional and qualified.
• The product and pattern code on the packing must be controlled and tiling must be done in accordance with the product purchased.
• You must pay attention that the ground must be smooth, dry, clean and free of oil and dust.
• Before tiling, strictly make sure that your installer read the “Technical Information about Tiling, Grinding, Protective Application and Care of Tiles” document prepared by our company.
• Warn your installer for paying attention to the size, pattern and product codes.
• It is normal that the tiles completely hand-made and made up of natural materials have acceptable variations in thickness and color shade due to the nature of the production method. Ask your installer to lay out the tiles before tiling and distribute the potential color variations across all area.
• Ask your installer to lay out the tiles by leaving joint gaps suitable to the product (at least 2 mm) (Technical document delivered to you has detailed information about this subject).
• Recommended using flex-based mortars as an adhesive material in the places with instant temperature variations and mortars which will respond to the water insulation in vet volumes which require water insulation.
• For outdoors, flex-based joint gaps are recommended in grouting applications.
• The ground where tiling will be applied must be controlled and necessary changes must be made to make the surface suitable for tiling.
• Before fixing the tiles to the ground, materials must first be controlled.
• For applications on the ground heating system, sub-floor heater must be turned off at least 12 hours before tiling.
• No plastic mallet must ever be used during the tiling. The use of a plastic mallet and similar tools may later cause the appearance of capillary cracks during use.
• For fixing the tiles to the ground, the instructions provided in the “Technical Information about Tiling, Grinding, Protective Application and Care of Tiles” must be followed. The tiles which have gaps below or not installed to the adhesive mortar in due time may subject to free-plays and capillary cracks (especially due to weight and vibrations of the grinder).
• Following the completion of the adhesion of the tiles, a certain period of time must be waited depending on the type of the surface, ambient conditions and type of the adhesive (1 day on average) and then grouting must be applied.
• In order to have a sound adhesion and grouting, the tiling must not be used immediately. The tiles where passenger traffic is allowed after adhesion or immediately after the grouting may subject to free-play, joint cracks, and discharges.
• Following installation, tiling must be cleaned off residuals once the sealant and grouting begin to dry out in a short period of time, do not allow them to dry out on the surface. Only water and sponge will be satisfactory to clean the joint.
• If grouting residuals harden on the tile surface, then dirt that will stick on such areas will make tile surfaces hard to clean. In this case, surfaces must be cleaned with a special chemical. Such special cleaners must be used according to instructions of the manufacturer of the chemical. In cleanings after tiling, tile surfaces must be rinsed with sufficient amount of water. On the other hand, tiles with acid-sensitive surfaces must only be cleaned with water and neutral cleaning material.
• Due to the paint layer’s thickness, colors become blurred on the surface during the pressing under high pressure. Such blurring can be removed to reveal its pattern, texture, color, and luster by grinding with marble grinder either before or after tiling.
• Such grinding must be done with marble grinder. In a grinder, stones suitable for tiles must be used and the rules in the “Technical Information about Tiling, Grinding, Protective Application and Care of Tiles” document must be followed. If grinding is not done “knowingly and in due form” there will be many abrasive scratches, circular scratches on the ground. Such scratches go unnoticeable during grinding will become noticeable once get dirtied.
• Following the grinding and polishing, impregnated sealer which provides water and stain repellency must strictly be applied. There are recommendations provided in the “Technical Information about Tiling, Grinding, Protective Application and Care of Tiles”.
• Contamination and staining on the surfaces of the tiles which are not completely ground or applied with sealer.
• Before installing the tiles, they must thoroughly be inspected. The complaints will not be accepted after installations or cut the tiles.
REGULAR CLEANING
• The regular cleaning frequency may vary as weekly, daily or multiple times a day depending on the contamination potential of the tiling.
• Tiles must regularly be cleaned by washing with water. In addition, mild cleaning detergents can be used, depending on the contamination load of the surface. When cleaning with water, the dirty water on the surface must be rinsed with an adequate amount of clean water.
Such rinsing will prevent potential fouling remaining on the surface once tiles are dried off. Also, you may wipe-clean tile surfaces with a clean dried cloth.
• Larges areas can be cleaned with light equipment with a cylindrical brush. Such equipment must be set to proper speed to impregnate the water-detergent blend into the water. Then rinsing must be completed by using cleaning water.
• From time to time, the foreign substance may cause spots on the title. In such cases, it must be cleaned by using a cleaner suitable to the nature of the spot. Only water and neutral detergents must be used and before cleaning, make a test on a small surface to see the effect of the chemical on the surface.
• It is strictly prohibited to use cleaners containing hydrofluoric acid because of their adverse impacts on the tile surface.
• In addition, strictly avoid the improper cleaning with abrasive equipment because of their adverse impacts on the tile surface.
• Do not strictly use the cleaners which may create a film layer on the tile surface.
CLEANING RECOMMENDATIONS FOR TILES
• Tiles: Must be cleaned with warm water, soft soap or neutral low sulfate containing detergents.
• After cleaning they must be rinsed with clean water for a couple of times.
• Tiles must never be cleaned with cleaning materials containing abrasive powder.
IMPORTANT NOTES FOR KARO ISTANBUL TILES
• Karo İstanbul is a company of personnel from designers with a major in fine arts, industrial engineers, technical personnel to masters. Continuous R&D and laboratory works do not leave any stage of the process to chance with steam curing systems and mold production department etc. Size and thicknesses of the products, color layer thicknesses, etc. become standardized comparing to firms in the same business across the world.
• Tile production is a profession which requires aesthetic, qualification, mastery, engineer and also cares. It is a process which must be managed very carefully and knowingly from color preparation, mixture adjustment, casting to curing, drying to packaging and even to tiling, grinding-polish, and impregnation. Without having the knowledge and skill to manage this process very good, it should not be surprising to have a ground, soft like a Cookie, absorbing high levels of dirt, low level of pressure resistance, quickly wearing off, stained in a few months making it difficult to clean, dislocated patterns, a slim paint layer, withered colors and full of capillary cracks.
• Every mark on the tile can be seen as a problem, however, it should be noted that every process from cement mixture preparation to casting, from pressing, steam room to quality control is individually handled by hand, which reflects as a “handprint” on the tiles. Tiles may have slight edge cracks, color shades, pattern offsets and thickness variation. However, for such print to become a matter of complaint, said print must damage the appearance of the tiling or result in a lower performance of tiling in the normal use conditions than those of anticipated ones.
• Failure to make tiling or grinding workmanship correctly will also reflect in the tile; tiles will be broken, dislocated or show similar reactions. The quality of a tiling depends on the quality of the material applied, installation, maintenance and repair of the tiles. Therefore, said the problem may be caused by any of such factors.
• Failure to follow the instructions and rules provided in the “Technical Information about Tiling, Grinding, Protective Application and Care of Tiles” document, using abrasive cleaning materials in cleaning works after tiling, cleaning the tiles with abrasive chemicals or abrasive materials are the main reasons behind surface of the tiles exposing stains for longer periods of time.